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General Manager Req Id 2037152

Full-Time, All Locations

About Us

With over 10 million customers in 3 months of Operation worldwide Ride no doubt has become the fastest -growing tech companies in the world and it's all thanks to Our People, Technology and service while the statements in support of DEI is loud and clearly defined, we have unapologetically help to empower equal outcomes and “make room at the table” for everyone to participate, we have company-wide strategies and a holistic action plan in motion where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability. Our ultimate goal is to make Ride the most preferred international cab and delivery organization worldwide.


About the Job


We're seeking a dynamic, very hands-on and visionary General Manager to join our thriving Ridel Food team. In this role, you will have the unique opportunity to lead the team and further develop, own, and manage our Food Delivery business across your country As the General Manager, you'll oversee and drive our business operations in your country, guiding the team through evolving challenges. Your primary focus will be on fostering a cohesive team, swiftly adapting to opportunities in the food delivery business, and leading with a hands-on approach. You'll thrive here if you're a creative thinker, skilled at generating business ideas and effectively building compelling cases for them. Importantly, you know how to infuse enthusiasm and enjoyment for both yourself and the team throughout this journey. If you are a results-oriented people leader with a passion for the food delivery and e-commerce industry, this is the perfect opportunity for you to make a significant impact and shape the future of Ridel Food in your country. Join our young and dynamic team and embark on an exciting journey of growth, innovation, and success.

Our ultimate goal is to make Ride the most preferred international cab and delivery organization worldwide We are excited you will
  • Lead and guide Ridel Food business in your counyry, emphasizing team development and adaptability
  • Assume responsibility for the P&L, steering revenue growth, ensuring profitability, and fostering a culture of continuous improvement.
  • Establish and expand operational processes, particularly concentrating on team development, refining sales strategies, and enhancing account management.
  • Oversee and mentor teams in Partner Operations, Sales, Account Management, and Courier Operations.
  • Define and achieve OKRs, prioritizing growth, adaptability, and satisfaction among stakeholders (customers, restaurants, couriers).
  • You will enjoy diving in the data dashboards with Looker and Mixpanel, datadumping to GSheets and building sense around the vast source of data at hand.
  • Utilize data analysis to optimize operational and financial performance, ensuring data-driven decision-making at every step.
  • Collaborate closely with the Regional Manager and HQ teams to tackle operational challenges and bolster product efficiency.


You are Required

  • To embrace the concept of continuous improvement and have a knack for turning it into a reality.
  • You possess a strong appetite for experimentation and excel at formulating hypotheses for testing purposes.
  • You're adept at managing multiple priorities simultaneously, organizing work effectively, and ensuring an enjoyable journey along the way.
  • Ideally, you have over 3 years of experience in roles focused on business development, operations management, or general management. You understand marketplace dynamics and there is an entrepreneurial spirit in you.
  • Demonstrate a data-driven, analytical mindset, with excellent proficiency in tools like Google Sheets.
  • Exhibit strong leadership qualities, emphasizing team collaboration, exceptional negotiation skills, and fluency in both English and other local official languages.
  • Showcase a proven track record in team management, with a focus on team growth and development.
  • Approach problem-solving proactively and harbor a deep passion for both emerging technologies and the food tech industry.

    • About You

    Experience is great, but what we really look for is Aggression drive, intelligence, integrity and passion. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above and join Our Global Community!
    Apply Now